Privacy Policy
Effective Date: August 1, 2024
Thank you for choosing Happiest Hour Socks LLC ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.shophappiesthour.com (the "Site") and purchase our products.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
a. Personal Information
While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This includes:
- Contact Information: Name, email address, postal address, phone number.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Purchase Information: Details of products purchased, date and time of purchase, order total.
- Communication Information: Feedback, inquiries, or other communications you send to us.
b. Non-Personal Information
We also collect non-personal information that does not directly identify you, including:
- Usage Data: Information on how you access and use the Site, such as pages visited, time spent on pages, and other diagnostic data.
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Location Information: Approximate location data based on your IP address.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of cookies we use include:
- Essential Cookies: Necessary for the Site to function properly.
- Performance Cookies: Collect information about how visitors use the Site.
- Functional Cookies: Allow the Site to remember choices you make.
- Advertising Cookies: Used to deliver advertisements relevant to you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Process Transactions: Handle your orders, process payments, and deliver products.
- To Provide Customer Support: Respond to your inquiries, requests, and feedback.
- To Personalize User Experience: Tailor content and recommendations based on your interests and browsing history.
- To Improve Our Services: Analyze usage and trends to enhance our Site's functionality and offerings.
- To Send Promotional Communications: Inform you about new products, services, offers, and events that may interest you.
- To Prevent Fraud: Monitor and prevent fraudulent transactions and other illegal activities.
- To Comply with Legal Obligations: Fulfill our legal and regulatory requirements.
3. Sharing and Disclosure of Your Information
We may share your information in the following circumstances:
a. Service Providers
We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform Site-related services, or assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Examples of Service Providers include:
- Payment Processors: To process payments securely.
- Shipping Companies: To deliver products to you.
- Analytics Providers: To monitor and analyze the use of our Site.
b. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
c. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
d. Protection of Rights
We may disclose your information to:
- Enforce our terms and conditions.
- Protect and defend our rights and property.
- Prevent or investigate possible wrongdoing in connection with the Site.
- Protect the personal safety of users of the Site or the public.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
- Encryption: Sensitive data (such as payment information) is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Access Controls: Restricting access to personal information to employees and Service Providers who need to know such information.
- Security Protocols: Regularly monitoring our systems for possible vulnerabilities and attacks.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
a. Access and Update
You have the right to access, update, or delete the personal information we hold about you. You can do this by logging into your account or contacting us directly.
b. Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails from us by following the unsubscribe link in the emails or by contacting us. Please note that you may still receive transactional or account-related emails.
c. Cookie Preferences
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being used. Disabling cookies may affect the functionality of our Site.
d. Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
e. Right to Withdraw Consent
If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
f. Filing a Complaint
You have the right to file a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable laws.
To exercise any of these rights, please contact us using the contact information provided below.
6. International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
7. Children's Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Happiest Hour Socks LLC
- Email: hello@shophappiesthour.com
Thank you for trusting Happiest Hour Socks LLC with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.